Accessibility Statement

Our Commitment

Franchise Funding Group, LLC (“Franchise Funding Group,” “we,” “us,” or “our”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to our website, franchisefundinggroup.com (the “Site”), so that it can be used by the widest possible audience, including visitors who use assistive technology such as screen readers, screen magnifiers, voice recognition software, or keyboard-only navigation.

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Standards We Follow

We aim for our Site to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities, and how to make web content more usable for older individuals with changing abilities due to aging. WCAG 2.2 AA is widely recognized as the standard referenced in U.S. accessibility guidance, including guidance issued under the Americans with Disabilities Act (ADA).

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define levels of conformance as: not conformant, partially conformant, or fully conformant.

This Site is currently [partially conformant with / fully conformant with] WCAG 2.2, Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to identify and correct these issues; see Known Limitations below for the areas we are currently addressing.

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Measures We Have Taken to Support Accessibility

Franchise Funding Group takes the following measures to help ensure accessibility of our Site:

• Include accessibility considerations as part of our site design, development, and content review process.

• Provide a visible on-screen accessibility tool that lets visitors adjust display settings such as text size, contrast, and other display preferences.

• Define a clear, consistent heading structure and content order so the page can be navigated logically with assistive technology.

• Set the language of the Site so screen readers use correct pronunciation.

• Provide text alternatives for meaningful images, and label purely decorative images so they are skipped by screen readers.

• Ensure interactive elements such as menus, forms, and buttons can be operated using a keyboard alone, without requiring a mouse.

• Label all form fields (such as those on our Contact and Request Funding pages) so visitors using assistive technology know what information is being requested.

• Provide a way to pause, stop, or mute any automatically playing audio or video content.

• Periodically review the Site, including with automated accessibility scanning tools, to identify and correct issues as they are found.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed here.

• Some images may not yet have complete, descriptive text alternatives. We are reviewing all images on the Site to ensure each has an appropriate description or is correctly marked as decorative.

• Some third-party content or tools embedded in the Site (for example, our cookie consent banner or social media links) are provided by outside vendors and may not fully conform to our accessibility standards; we are working with those vendors, and adjusting our own configuration of their tools, to improve this.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Franchise Funding Group website. If you encounter an accessibility barrier, have difficulty using any part of our Site, or need information in an alternative format, please let us know using any of the methods below. Please try to include the specific web page and a description of the issue so we can address it as quickly as possible.

Email: info@franchisefundinggroup.com

Phone: 513-483-3299

Mail: Franchise Funding Group, LLC, 4755 Lake Forest Drive, Suite 100, Cincinnati, OH 45242

 

We try to respond to accessibility feedback within 5 business days, and to provide the requested information, service, or an equally effective alternative as promptly as possible.

 

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may also have the right to file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act, or with another applicable regulator in your jurisdiction. We encourage you to contact us first, so we have the opportunity to address the issue directly.
 

Technical Specifications

Accessibility of the Franchise Funding Group website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer: HTML, CSS, and JavaScript. These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Franchise Funding Group assessed the accessibility of this Site through the following approaches:

• Self-evaluation, including manual review of page structure, keyboard navigation, and image and form labeling.

 

Changes to This Accessibility Statement

We may update this Accessibility Statement from time to time. If we make material changes, we will post the updated statement on this page and update the “Last updated” date above. We encourage you to review this statement periodically.